Woldside Solicitors privacy notice

Website Privacy Policy

Your privacy matters to us. This policy explains how Woldside Solicitors collects, uses and protects personal information in line with UK GDPR and the Data Protection Act 2018.

It applies when you use this website, send an enquiry by email, or speak with us by telephone. Please read it before sharing personal information.

01 / Collection

Information We Collect

We collect information you choose to give us. This can include your name, email address, telephone number, postal address and the details you include in a contact form or message.

Contact forms and direct enquiries

Telephone enquiries may include your name, number and notes about the reason for your call. Email enquiries contain the address used to contact us, your message and any documents or facts you decide to share. Please remove information that is not needed for an initial enquiry.

Technical information

Our website may receive technical details such as your IP address, browser type, device information and the pages viewed. Cookies or similar technologies may be used where they are needed for site operation, security or measured website improvement. We do not use this information to make decisions about you.

02 / Handling

How We Use and Store Your Information

We keep personal data for a clear reason and protect it with appropriate care.

What happens after you contact us?

We use your information to reply to your enquiry, assess whether we can help, arrange communication and provide legal services when you instruct us. We may also use it to meet professional, legal, accounting and regulatory duties.

The relevant legal basis may be your consent, steps taken at your request before a contract, performance of a contract, compliance with a legal obligation, or our legitimate interest in running and securing our practice. We only use the basis that fits the purpose.

We retain enquiry records for as long as needed to deal with the matter and meet our legal or professional duties. When information is no longer required, it is securely deleted or anonymised.

We do not sell personal information. We share it only where necessary, such as with trusted technology, professional or regulatory providers, or where the law requires it. Any provider handling data for us must keep it secure and follow our instructions.

03 / Your control

Your Data Protection Rights

You have rights over personal data we hold about you. Some rights depend on the reason we are processing the information.

  • Access: ask for a copy of your personal data and information about its use.
  • Rectification: ask us to correct information that is inaccurate or incomplete.
  • Erasure: ask us to delete information where there is no good reason to keep it.
  • Restriction: ask us to limit how we use your data in certain circumstances.
  • Objection: object to processing based on legitimate interests, including direct marketing.
  • Portability: ask for certain information in a usable electronic format.

To exercise a right, contact us using the details below and tell us what you need. We may ask for information to confirm your identity. You can also complain to the Information Commissioner's Office at ico.org.uk if you believe your data has been handled unlawfully.

04 / Privacy enquiries

Questions about your information?

For any question about how Woldside Solicitors handles your personal data, please contact us. We are based at Leopold Road, Leighton Buzzard, Central Bedfordshire, LU7 2QU.

+44 7502 194714

[email protected]

Contact us